First Edition values your privacy and your right to your information being safeguarded. Please read this Privacy Policy carefully. We will refer to firsteditionfirstaid.ca as “the Site” and anyone accessing the site as “you” / “the User.”
Information We Collect
We ask you to make an account for online purchases to provide the smoothest and most secure ordering experience we can. When you create your account, we only collect the personal information you provide, including your username, email address, and password. We also collect anonymous data about how you, our customers, use our website.
When placing an order we may collect your shipping and billing address and our payment processor collects your credit card information for the purpose of fulfilling your order. We use a single, secure platform to process your payment and do not store your credit card details in any digital data bank.
Use of Your Personal Information
We do not sell any information collected to third party groups, and ensure your information is protected from unauthorized access. Information retained is kept within encrypted systems and only accessible by authorized personnel for purposes outlined in this policy.
Anonymous statistics collected on the use of our website are reviewed by team members for the purpose of improving our offerings and site. This includes the number of visitors to the site, which pages are viewed, and how users find our website. This data is strictly on the use of the site and does not show you personally.
Your email address may be used for occasional communications, and is used for receiving invoices and receipts. Any exceptional use will only be enacted upon after gaining your explicit consent.
Web browser cookies
Our use of cookies is designed to enhance your experience on the Site. The web browser you use places cookies on your hard drive to help us keep track of your information, shopping cart, remember your login details, and analyze site traffic to improve functionality. You can manage your cookie preferences through your web browser settings to refuse cookies, or to alert you when cookies are being sent. Please note that doing so may impact the performance of the Site.
Security Measures
We employ a range of security measures to protect your personal information, including but not limited to encryption, firewalls, and secure access protocols. These measures ensure that your data is protected from unauthorized access, disclosure, alteration, and destruction.
Consent
By using our Site, you are agreeing to our Terms & Conditions as well as this Privacy Policy. Please find the Site’s here:
Changing Your Personal Information or Opting Out
You can revoke your consent to receiving communications from us at any time. If you no longer wish to receive our newsletters, you can opt out via the link at the bottom of the email, or by getting in touch with us. Contact us to request to be removed from any database.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make updates, we will notify you by updating the date at the top of this policy and, if the changes are significant, by providing a more prominent notice, such as an email notification or a banner on our website.